Woodland Medical Practice - How to make an appointment to see your doctor or nurse at the surgery

Woodland Medical Practice
Jasmin Road
Lincoln, LN6 0QQ
Tel: 0844 815 1999

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Appointments

Home Visits

Telephone Consultations

Access the online appointment system

Appointments

Appointments can be made by speaking to the receptionists or online. Routine appointments are 10 minutes; longer appointments e.g. for cervical smears can be made on request.

Emergency appointments - these are available for urgent problems and can be arranged for the same day. You may not be able to see your usual doctor and the appointment may be shorter than a routine appointment.

All appointments are made by telephoning the surgery and speaking to a receptionist

If you feel you will be unable to attend an appointment please telephone and cancel so it may be given to another patient - thank you.

Online Appointments

To enable you to use the repeat prescriptions and booking advance appointments you must first go into the surgery to register for use of this facility. You will be given a “login” and “password”. The facility will then be available to you. N.B. It is not possible to book on-line appointments for the Practice Nurses as some appointments need to be longer than others, therefore you will need to contact a Receptionist.

Protected Learning Time

To maintain a high standard of care, patients can be confident that all members of the practice team receive regular training and updating.The practice will close the surgery between 1.00 pm and 6.30 pm on the 3rd Tuesday of most months in the year (8 in total) to enable the GPs and staff training outside the practice. During this period an emergency service will provide GP cover to our patients.

Choose & Book

Choose and Book is one of the first initiatives by the NHS to allow patients to be more involved in taking decisions and making choices about their healthcare. If a doctor refers you for secondary care, you will be informed of your choice of hospital/ healthcare provider.

Choose and Book will enable patients to choose a convenient place, date and time for their initial hospital appointment. Patients will be able to choose from one to four hospitals (or other healthcare providing facilities) commissioned by their PCT.
Information on these hospitals will be provided to GP staff and patients at www.nhs.uk to enable them to choose

Home Visits

Doctor's bag If possible please try to telephone reception before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

How to request a Telephone Consultation

The practice offers a telephone consultation service. If you would prefer to speak to a GP rather than attending the surgery please ask the receptionist for a telephone consultation. Telephone consultations are held daily,during morning and afternoon surgery.The receptionist will take your details and ask a GP to telephone you.

Telephone consultations are not appropriate for nurse appointments. If you wish to speak to a nurse please inform reception who will ensure all the relevant details are passed to the nurse who will phone you back.

Further Information

Patient Group

For quick medical advice online or on the telephone contact NHS Direct

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services